|Get account information 24 hours a day, seven days a week via touch-tone telephone anywhere in the world. The Q-line telephone banking service is FREE to all Texas Gulf Bank account holders. When you call the Q-line, you can: |
Review available balances
Review cleared checks
Get current CD rates/maturity
Monitor ATM Transactions
Review direct deposits
Get loan balances and make payments
Get current loan and deposit rates
Make checking or savings transfers*
Using the Q-line Telephone Banking System
We have designed our Q-line phone banking system with you in mind. You can bank with your fingertips on your touchtone phone. Follow these easy steps to use this friendly, convenient telephone banking service:
Dial the appropriate phone number for your location.
Have your account numbers, PIN and any specific account information ready (all checking inquiries require you to provide your 10-digit account number)
Follow the automated teller instructions to reach one of the following menus:
|1 Checking or money market|
3 CD and IRA information
4 Transfer funds or make loan payments
5 Loan rates
6 Interest rates
7 Hours of operation
8 Change PIN
9 Verify available funds
0 Speak with a customer service professional**
Start using Q-line telephone banking today and see just how easy it is to do your banking by phone. Dial 979.233.2900 (Brazosport), 979.849.2354 (Angleton), or 713.595.7445 (Houston).
Note: Transfers made by 8 p.m. will be credited on the day the transfer is made. Transfers made after 8 p.m. or on a Saturday, Sunday or Federal holiday will show in your account on the next business day we are open.
*Transfer limits from Savings Accounts to another account or to third parties by preauthorized, automatic, or telephone (including Internet or data transmission) are limited to six per month with no transfers to third parties by check, POS, computer or similar order. Accounts violating Reg D transaction limitations more often than 3 times in a 12-month period are subject to reclassification as a non-interest bearing account or closure. Transfer limits from Money Market Accounts to another account or to third parties by preauthorized, automatic, or telephone (including Internet or data transmission), check or similar order to third parties are limited to six per month. We further prohibit transfers to third parties by POS or similar order. Accounts violating Reg D transaction limitations more often than 3 times in a 12-month period are subject to reclassification as a non-interest bearing account or closure.
**Bank employee assistance with Q-line is free, however, bank employee assistance performing the following types of activities via telephone incurs the following charges:
Balance Inquiry-$2.00 each
Activity Inquiry-$3.00 each
Transfer to and from accounts- $5.00 each