Get account information 24 hours a day, seven days a week via touch-tone telephone anywhere in the world. The Q-line telephone banking service is FREE to all Texas Gulf Bank account holders. When you call the Q-line, you can: Review available balances Review cleared checks Get current CD rates/maturity Monitor ATM Transactions Review direct deposits Get loan balances and make payments Get current loan and deposit rates Make checking or savings transfers*
Using the Q-line Telephone Banking System We have designed our Q-line phone banking system with you in mind. You can bank with your fingertips on your touchtone phone, or choose to speak with a Texas Gulf Bank operator. Follow these easy steps to use this friendly, convenient telephone banking service: Dial the appropriate phone number for your location. Have your account numbers, PIN and any specific account information ready (all checking inquiries require you to provide your 10-digit account number) Follow the automated teller instructions to reach one of the following menus:
1 Checking or money market 2 Savings 3 Loans 4 Transfer funds or make loan payments 5 CD and IRA information 6 Loan rates 7 Hours of operation 8 Change PIN 9 Verify available funds 0 Speak with a customer service professional
You may enter your menu option at any time during your telephone banking session.
Start using Q-line telephone banking today and see just how easy it is to do your banking by phone. Dial 979.233.2900 (Brazosport), 979.849.2354 (Angleton), or 713.595.7445 (Houston). If you have trouble using the Q-line telephone banking system, we're here to help! Just dial the number for your location from 8 a.m. to 5 p.m. Monday through Friday and choose option '0' for assistance.
Note: Transfers made by 5 p.m. will be credited on the day the transfer is made. Transfers made after 5 p.m. or on a day we are not open will show in your account on the next business day we are open.
*Reg D transfer limits apply on transfers from money market or savings accounts. Please consult the account brochure provided when you opened your account.